Gambling should be entertainment, not a financial strategy. We provide tools and resources to help you stay in control and play responsibly.
At bri62, we believe that online gambling should be a form of entertainment enjoyed responsibly. While the majority of our players gamble within their means and view it as a recreational activity, we recognize that for a minority of individuals, gambling can become problematic and lead to financial, emotional, and social harm. We are committed to promoting responsible gaming practices, providing effective tools to help players maintain control, and offering support to those who may be experiencing gambling-related difficulties.
Responsible gaming is not just a regulatory obligation for bri62—it is a core value that guides how we design our platform, train our staff, and interact with our player community. We continuously invest in technology, education, and support systems to ensure that Indonesian players aged 21 and over can enjoy sports betting on BRI Liga 1, EPL, La Liga, and Champions League, as well as live casino games from Evolution Gaming, Pragmatic Play, and Microgaming, in a safe and controlled environment.
21+ Age Restriction: bri62 services are strictly limited to individuals aged 21 years or older. This is the legal gambling age in Indonesia and our operating jurisdictions. Underage gambling is illegal and harmful. We enforce mandatory age verification through our KYC process and will immediately close any account found to be held by a person under 21 years of age.
Problem gambling, also known as gambling disorder or compulsive gambling, is a behavioral addiction characterized by an inability to control gambling behavior despite negative consequences. It can affect individuals of any age, gender, or socioeconomic background. Recognizing the warning signs early is crucial for preventing serious harm.
If you or someone you know exhibits any of the following behaviors, gambling may be becoming a problem:
We provide a comprehensive suite of responsible gaming tools that empower players to set limits, monitor their behavior, and take breaks when needed. All tools are easily accessible through your account settings or by contacting our 24/7 customer support team.
What it does: Allows you to set a maximum amount you can deposit into your bri62 account over a specified time period—daily, weekly, or monthly.
How it helps: Deposit limits prevent you from spending more than you can afford to lose. Once your limit is reached, you cannot make additional deposits until the time period resets or you adjust the limit (subject to a cooling-off period).
How to set it: Log into your account, navigate to Account Settings > Responsible Gaming > Deposit Limits. Choose your preferred time frame (daily, weekly, or monthly) and enter the maximum deposit amount. Changes to increase limits take effect after a 24-hour cooling-off period. Decreases take effect immediately.
What it does: Sets a maximum amount you can lose (deposits minus withdrawals) within a specified time period—daily, weekly, or monthly.
How it helps: Loss limits help you avoid chasing losses and protect your bankroll. Once you reach your loss limit, you will be unable to place additional bets until the time period resets.
How to set it: Access Account Settings > Responsible Gaming > Loss Limits. Select your time frame and enter the maximum loss amount you are comfortable with. Limit increases take effect after 24 hours; decreases are immediate.
What it does: Allows you to set a maximum duration for each gambling session. When your session time expires, you will be automatically logged out.
How it helps: Time limits prevent extended gambling sessions that can lead to fatigue, poor decision-making, and loss of perspective. Taking regular breaks helps maintain control.
How to set it: Go to Account Settings > Responsible Gaming > Session Time Limits. Choose your maximum session duration (e.g., 1 hour, 2 hours, 4 hours). You will receive warnings as your session time approaches the limit.
What it does: Sends pop-up notifications at regular intervals (e.g., every 30 minutes, 60 minutes) displaying how long you have been playing and your current win/loss balance.
How it helps: Reality checks interrupt gameplay to remind you of the time and money spent, helping you make conscious decisions about whether to continue playing.
How to enable it: Navigate to Account Settings > Responsible Gaming > Reality Check. Choose your preferred reminder interval. Reality checks are mandatory in some jurisdictions and optional in others.
What it does: Temporarily or permanently blocks access to your bri62 account. During the exclusion period, you cannot log in, deposit funds, or place bets.
How it helps: Self-exclusion is the most powerful tool for players who feel they have lost control over their gambling. It provides a mandatory break to reflect, seek help, and address underlying issues.
Exclusion options:
How to self-exclude: Contact our customer support team via live chat or email at [email protected]. Our trained staff will guide you through the self-exclusion process and ensure your request is processed immediately. During the exclusion period, we will block all promotional communications and prevent any attempts to reopen your account.
Important: Self-exclusion periods cannot be shortened or reversed once activated. If you choose a 30-day exclusion, your account will remain closed for the full 30 days regardless of any requests to reopen it. This is designed to protect you during vulnerable moments.
What it does: Provides detailed records of all account activity, including deposits, withdrawals, bets placed, winnings, losses, and bonus usage.
How it helps: Reviewing your gambling history helps you understand your spending patterns, win/loss trends, and whether your gambling is within healthy limits.
How to access it: Log into your account and navigate to Account Settings > Transaction History. You can filter by date range and export statements for personal record-keeping or financial planning.
If you feel that gambling is negatively affecting your life, relationships, finances, or mental health, please seek help immediately. Problem gambling is a recognized behavioral disorder, and professional support is available. You do not have to face this challenge alone.
Our customer support team is available 24/7 and trained to assist players experiencing gambling-related difficulties. We can:
Contact methods:
Professional counseling and support services can provide expert guidance for problem gambling. While bri62 operates internationally and serves Indonesian players, we recommend seeking support from recognized organizations:
Indonesian players can also consult local mental health professionals, psychologists, or psychiatrists who specialize in addiction and behavioral disorders. Many offer confidential consultations and evidence-based treatment programs.
Following these guidelines can help you maintain control and ensure gambling remains an enjoyable form of entertainment:
Remember: Gambling should never be used as a way to cope with stress, depression, anxiety, or financial problems. If you are gambling to escape negative emotions or solve financial difficulties, this is a warning sign of problem gambling. Please seek professional help.
Underage gambling is illegal, harmful, and strictly prohibited at bri62. We take the protection of minors very seriously and implement multiple safeguards:
If you discover that a minor has accessed bri62 or created an account, please contact our support team immediately. We will take swift action to close the account and implement additional security measures.
All bri62 customer support staff undergo regular training on responsible gaming principles, problem gambling warning signs, and how to assist players in distress. Our team is equipped to:
We foster a company culture that prioritizes player welfare over short-term revenue. Responsible gaming is a shared responsibility between bri62 and our player community.
Answer these questions honestly to evaluate your gambling behavior. If you answer yes to several questions, you may be at risk of problem gambling.
If you answered yes to three or more questions, please consider using our self-exclusion tools and seeking professional help. Contact our support team for confidential assistance.
Set maximum time limits for each gambling session. Automatically logged out when time expires to prevent extended play.
Control how much you deposit daily, weekly, or monthly. Limits prevent overspending and protect your budget.
Temporarily or permanently close your account. Choose from 24 hours to permanent exclusion based on your needs.
Receive pop-up reminders showing session duration and win/loss balance at regular intervals during play.
Set maximum loss amounts over daily, weekly, or monthly periods to prevent chasing losses and maintain control.
Contact our trained support team anytime for help activating tools, discussing concerns, or accessing resources.
Our support team is here to help you with responsible gaming tools, account controls, or any questions you may have
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